Where is my order?


If you have used Royal Mail tracked shipping:

You will have received a tracking number within 48 hours of you order being dispatched. (Please note orders placed on the weekend will be dispatched on Monday).

This is a Royal Mail tracking number that can be used on the Royal Mail tracking service, on their website.

Which can be found here: https://www.royalmail.com/track-your-item

The tracking number will be sent to your registered email address or phone number.

If you cannot find your tracking number please contact orders@budmother.com.


If you have used Royal Mail free standard shipping:


There is no way to track untracked orders. Usually untracked orders arrive within 8-10 days. 

Disclaimer: We cannot replace or refund untracked orders.


When will I receive my order?


We offer various different shipping options including Free standard shipping in the UK.


Royal Mail Free standard shipping paid for by us: We offer free standard shipping on all UK orders. This can take up to 8-10 working days to arrive. However it is usually 4-5 working days. Orders over £50.00 are sent tracked on us.


Royal Mail next day special delivery guaranteed by 1pm: we offer guaranteed next day delivery by 1pm for £7.00


Royal Mail first class: We offer royal mail first class which takes 2-4 working days to arrive for £3.90


Shipping to Europe: We ship orders worth £50 or more to all European countries for £8.50


Are you’re products legal?

Yes. CBD products are legal to sell and consume in the UK. Low THC Hemp flower is legal to be sold in the UK as long as the amount of THC in it does not exceed 0.2% or 1 milligram in the packaged end product.


Will CBD Hemp flower get me high?


No, CBD Hemp flower contains negligible amounts of THC which is the compound in cannabis that is psychoactive and produces a ‘high’ effect. Hemp CBD flowers do promote a relaxing feeling in the body and mind but without any mind altering affects often associated with Cannabis.


What packaging does your products come in?


We ship everything in discreet, brown smell proof envelopes. If you’re concerned about someone noticing your package, don’t be. It looks just like a normal piece of mail.


What do I do with CBD Hemp flowers?


CBD Hemp flowers are a versatile product. We have customers that use them for a whole range of things from a mixing agent with other herbs, cooking, making tea, or using them to treat Cannabis dependency.


I have a question for you, how can I get in touch?


We love talking about our product to people so if you’re curious about anything at all. Please don’t hesitate to get in touch with us:


budmother.com messenger in the bottom right hand corner 


Email: orders@budmother.com